Returns：
Please note that products with different warranty periods provide different warranty services and warranty time.
1. The product can be returned within 30 days from the date of receipt, and the returned goods must remain in their original packaging and condition (including all accessory materials, instructions, etc.), without affecting their secondary sales. The used or installed products can't be returned due to non-quality problems (dislike or no longer need). If there is any objection, please contact the seller.
2. If the malfunction or damage of the products is caused by transportation, the buyer needs to contact us and provide evidence (video & pictures) within 15 days from the date of receiving. Providing the buyer fails to do so or no longer replies to us within 15 days after contact, the buyer will be responsible for any loss.
3. Products lacking materials or no longer in original state will be charged a 15% fee.
Refunds:
When our warehouse receives the returned item and checks that there are no issues, we will immediately apply for a refund for you. You will receive the refund within 7 days.
Return process:
1. Contact customer support via email: sales@adiding.com
2. The return label will be sent to you via email, and we do not mail physical labels.
We will make sure we are providing you with the best possible technical support, guiding you to the return process in the email reply.
